Enterprise Content Management

Time spent searching for information is a hidden cost to your business. You're employees are losing important working hours which will eventually affect your business’s bottom line.

Time is the fastest depreciating resource and once it’s gone, that’s it.

Imagine how much more productive your employees could be, should they be able to securely store, manage, search and retrieve documents within a matter of seconds… 

Documents that are directly relevant are indexed together and you can even store and search information produced from your standard Sage software such as invoices, credits, statements, despatch notes etc.

At FD Systems we've collaborated with Datum plc to produce an integrated document management system into Sage.

KnowledgeWorker® is a web-based Enterprise Content Management (ECM) system from Datum plc that transforms traditional paper based storage into an efficient, cost-effective process for your business. 

KnowledgeWorker® addresses key areas within information management:

• Document Management,
• Records Management,
• Business Process Automation (Workflow),
• Publishing and has extensive search capabilities.

The system allows you to capture, manage, store, preserve, and deliver content and documents. 

KnowledgeWorker® is a quick to deploy product that provides powerful ‘out of the box’ functionality, coupled with flexible configuration options. Based on open standards it can integrate quickly with other applications providing a rapid return on investment. The intuitive interface allows users to adopt the technology quickly and easily.

There are numerous benefits and here are just a few: 

• Improved customer service and enquiry management.
• Transform traditional paper based storage into an efficient, cost-effective process.
• Improved staff performance less time spent looking for information and more time acting on it.
• Substantial cost savings by reducing printing, mailing and archiving costs while also providing a disaster recovery solution for paper based information.
• Improved collaboration between employees, customers, and supply chain partners.
• Central library and classification for all company information.
• Sharing of information, customer self service providing on-line access to catalogues and client specific data.
• Maintain Intranets, Extranets and Internet sites seamlessly. 

With the world of doing business becoming ever tougher the quicker you can react and use your information to gain a competitive edge the more likely you are to succeed. 

Find out how KnowledgeWorker® can help your business by calling 0870 873 4387 or complete our Enquiry Form.