Sage CRM.

We know that understanding your customers is vital to making them feel important and in today's current climate retaining your customer has even greater value.

It's true that if you can exceed your customers service expectations, your delighted customers are twice as likely to do business with you.

Sage CRM is a feature-rich, internet based Customer Relationship Management (CRM) solution that utilises your existing data to identify and manage sales, marketing and customer service opportunities.

Sage CRM enables you to quickly analyse and manage activities through all points of customer contact, giving true business visibility. Sage CRM links all departments to a single system, therefore providing a complete overview of business activities.

• Customer Insight
  You can make your customers feel valued by knowing every detail of their interaction with your business. With Sage CRM all this information is to hand, so your service teams can provide the best possible customer experience.

• Increased Sales Productivity
  Sage CRM puts you in complete control of your sales pipeline. Your sales team can identify opportunities, forecast and report on all phases of the sales cycle.

• Marketing Effectiveness
  Marketing to the right audience is vital for your campaign success. Sage CRM will help you use your customer and prospect information to create campaigns specific to your targets, manage and report responses.

• Improved Service Quality
  Your on-going relationship with a customer is reliant upon whether the quality of service they receive exceeds their expectations. Sage CRM gives your service team up to date access to customer details so queries are handled more efficiently.

Sage CRM is designed to effectively manage your business practices and improve information exchange throughout your business. Fast to deploy and easy-to-use, Sage CRM is available as a standalone application or as part of the Sage 200 suite. Click here to read more on Sage CRM.

FD Systems, Sage Business Partner of the Year have specialist Sage CRM consultants who would be more than happy to discuss how you too can achieve customer delight with Sage CRM, please call 0870 87 434 87 or email customerdelight@fdsystems.co.uk

Attachment	Size
SageCRMBrochureSept08.pdf	556.23 KB
SageCRM6.2WhatsNewOct08.pdf	192.22 KB